The Cost of Consensus: Why Choosing the Wrong Platform Is More Expensive Than Choosing No Platform at All
Standardizing on a single technology platform can deliver real operational benefits—but only when the platform actually fits how the organization works. When companies prioritize acquisition cost over functional alignment, the savings on the contract rarely survive contact with the realities of adoption friction, workflow customization, and the invisible labor costs of forcing teams to work around software that was never quite right for them.
Jul 29, 2026